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I have been paying for more than a year for a public IP and still i am receiving a private ip from tango. I have tried calling, the chat, going to the store, yet you refuse to fix it. This is incredible, I demand that this gets fixed immediately and I am reimbursed for the fees paid so far.

Hello, 

The issue should be fixed before the end of the day.

Could you please check ? 

Thanks and regards


This still does not work


Hello @Olivier De Pooter ,

 

Thank you for your response!

 

I have escalated a technical report for our engineers, so they will be able to solve the issue.

 

Once we get feedback from the engineer, we will call you back.

 

Kind regards

 


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