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Username and Password for PPPoE setup

Dear Tango Customer Service,

I would like to change my router and need to get my username and password for PPPoE setup.

Thank you in advance for the help,

My kind regards,

Alexander

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Meilleure réponse par Touska 15 March 2021, 08:53

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Hello,

I do face the same issue and I would need those informations for my account.

Thanks in advance,

Logelin Denis

Niveau d'utilisateur 5

Hi Alexander,

We are registering modems only when it’s a fritzbox, about the DNS it shoud be obtained automatically.

Kind regards

Dear Touska,

Thank you very much for the information. I have received the login and password for my PPPoE connection. Two more questions:

For changing the router: do I need to contact Tango service for registering the MAC address of the new router? Or the login and password for my PPPoE connection are enough?
Should I write the DNS server myself or it should be obtained communicated automatically?

Thank you in advance,

Alexander

Niveau d'utilisateur 5

Hi Alexander,

I will send you a private message with your informations.

Best regards

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