Hi. I want to cancel the Tango TV subscription. It's still in trial period. I wanted my kid to watch cartoons to improve his language. But it seems he did’t watch too much.
I have already summited request through the contact form about two days ago. The case number is 1281962. I havn’t got response yet. What should I do next?
Thank you.
Dear WANGLUX,
Thank you for contacting us via our forum and sorry for our late reply.
I have assigned your CASE 1281962 to the cancellation team and your TV services will be cancelled in the best delay without fees.
You will receive an email confirmation once the cancellation was done.
Best regards,
Steve
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