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Changing the subscription


Hello,

I have a Tango subscription (two year contract) and I would like to know if I can change the plan to unlimited Internet in the middle of the contract.

Thanks

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Meilleure réponse par Steve 11 février 2021, 13:52

Good afternoon CetLux,

Thank you for your message and welcome to our forum.

After checking your file, I confirm you can change your current plan to Tango Smart XL+ which has unlimited national data plus 35GB within Europe (for example).

You can do the upgrade yourself on our website, by calling our helpline at 777 or in our shops.

Kind regards,

Steve  

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4 commentaires

Niveau d'utilisateur 3
Badge +5

Good afternoon CetLux,

Thank you for your message and welcome to our forum.

After checking your file, I confirm you can change your current plan to Tango Smart XL+ which has unlimited national data plus 35GB within Europe (for example).

You can do the upgrade yourself on our website, by calling our helpline at 777 or in our shops.

Kind regards,

Steve  

Good afternoon Steve, 

Thank you.

 

Kind Regards

 

 

Steve,

I looked at the site but I had another question: migrating to this XL + plan, how is the amount I have to pay? Do I pay the value of the plan that I have now plus the value of XL +? In my current plan I pay the amount for a smartphone too. What is the total monthly amount, would you know to inform me, please?

 

Kind Regards

Niveau d'utilisateur 3
Badge +5

Good afternoon CetLux,

Thank you for coming back.

There would be no early cancellation fees related to your current contract as the change to XL+ is an upgrade.

You would pay 60 EUR per month for Tango Smart XL+, plus 5 EUR for the option My New Mobile L.

Best regards,

Steve

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