Additional charges

Hello, i’ve been charged last month for 27 eur extra charges for logos, sonneries, jeux… etc. But! This phone switched off and was unused due to we been on holidays and we didn’t take it with us as this phone is not our primary phone. Please explain for what you charge me?


Meilleure réponse par Touska 12 August 2021, 10:27

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Niveau d'utilisateur 5
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Good morning, 

I can see that you talked with one of colleague regarding this issue.

Thanks and regards