Hi @kyrsid ,
there was indeed an issue on the line and it will be fixed by our engineers that are currentely working on it . We will of course inform you about the latest news we get from our engineers regarding your issue.
As for the landline number , it should be fixed by now.
Best regards,
yes they fixed it. thank you for your assistance.
Hello, for some reason all outgoing calls are rejected. Incoming calls are possible.
I am using the FritzBox Fon application and a normal phone connected through FON 1.
The first one rejects the call, the second one has no signal.
Can you kindly have a look and let me know if I need to do something or you can fix it remotely?
Thank you in advance.
Hi @kyrsid ,
it seems that it is a misconfiguration on the FritzFon itself . You have to check the configuration on the telefon .
Best regards,
Good morning ,
On my side everything is ok on your line.
Could you please check on your side
Thanks and regards
Hello, can you please check my account? I see a charge “Location modem Internet” but I do not rent a modem from you.
thank you.
Good morning @kyrsid
After checking your file I can see that it was a mistake and I apologize for that.
I made the adjustment of 4€.
Thanks and regards