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What is the best approach to changing ISP without experiencing any downtime of connection or minimising it? I have a Fritzbox currently and a Poste account but I would like to move over to Tango to centralise all my bills for Telecoms.

Hello @JHH !

 

Thank you for your request!

 

If you have a landline number to POST, we can send a portability request to them to migrate your landline phone number to Tango and for the same date we could schedule an appointment for a technical visit in order to install a Tango internet in your adress so that you will not experience any downtime or speed issues.

 

We need the following information from your current provider:

 

  1. An old bill or contract stipulating your customer number
  2. The exact subscriber name of the internet contract

 

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