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Hi,

Couple requests…

  1. For a couple weeks now, I can’t seem to get more than 200Mbps down/up on my line.  It should be the L package, signed up for 600Mbps and I believe is meant to be upgraded to 1Gbps now.  We’re getting nowhere near 600 at the moment.  Fritzbox is connected.
  2. I want to change our router, so will need the PPPoE setup instructions from you… username/password/VLAN/any other critical information.

Many thanks

John

Good morning John,

I checked your line and everything seems ok, could you please provide a speed test by cable : 

About the PPPoE informations I send you a private message.

Thanks and regards


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