Hi Alexander, 

I will send you a private message with your informations.

Best regards 

Dear Touska,

Thank you very much for the information. I have received the login and password for my PPPoE connection. Two more questions:

1. For changing the router: do I need to contact Tango service for registering the MAC address of the new router? Or the login and password for my PPPoE connection are enough?
2. Should I write the DNS server myself or it should be obtained communicated automatically?

Thank you in advance,

Alexander

Hi Alexander, 

We are registering modems only when it’s a fritzbox, about the DNS it shoud be obtained automatically.

Kind regards 

Hello, 

I do face the same issue and I would need those informations for my account.

Thanks in advance,

Logelin Denis

Good afternoon,

can you please send my credentials to use PPPOE as well? 

Can I use a 3rd party (Siemens Gigaset VOIP) directly to connect to the SIP server, and if yes could you please share the needed info for this as well?

Kind regards

Patrick Denessen

Hi Patrick,

I’ll send you all the informations regarding your connection.

Kind regards

Hi Touska, please don't forget me. I asked just before Patrick.

Best Regards, Denis

Good afternoon @Logelin Denis ,

I take care of it now :) 

Best regards

Thanks, 

Now my Udemy UDM is directly connected to the network, bypassing the fritzbox 7530.

I used the provided credentials in the internet section of the router  and also used VLAN ID 35. Without it didnt worked.

Next is to setup the VOIP settings on my Siemens Gigaset.

Bonjour, Je souhaite remplacer mon router WiFi, comment puis je avoir le non d'utilisateur et ma password?

Bonjour @fatimabroas ,

Je vous contacte par message privé.

Cordialement 

Hello,

I got almost everything to work, except Tango TV. Are there any special requirements that I need to set up on my Asus Router? I know you only work with Fritzboxes and the only information over telephone was : "under type of connection: use Tango Fibre and not tango fibre mono"

Thanks in advance,

Denis

Hi, 

After checking your line, you should choose “Tango Fibre” and not “Tango Fibre Mono”.

Notice that your username must be filled in like this : tv******@tangotv.lu

Thanks and regards 

Dear Tango Customer Service,

I would like to change my router and need to get my username and password .

Thank you in advance for the help,

My kind regards,

fisher

I'd like to know the Username and Password for WIFI.

Good morning @fisher ,

Could you please check your private messages.

Thanks and regards

Dear Tango Customer Service,

I need to connect my computer to the output of the decoder (and before my Fritzbox). In order to set that up, I need my username and password for PPPoE setup. Can you please help me with obtaining it?

Thank you in advance for the help,

With kind regards,

Slobodan

Good morning,

Please check your private message.

Best regards

Hi,

the router username/password which has been sent to me by sms is not the same as the username I see in the configuration of the router. Could you send me my username/password?

Thanks a lot!

Kind regards,

Werner

Hello @cornewe,

Welcome to our Forum !

I've sent you the requested Information per SMS.

Thanks and regards,


 

Thanks a lot for the very quick reply Luca!

Have a nice weekend,

Werner

Hello @cornewe,

Not to mention, our customer service is existing for this purpose  !

I wish you a very nice weekend as well.

Kind regards,

 

Hello @Lotta,

Thanks for the contribution to our Forum ! 

I’ve sent you the requested piece of Information via SMS.

Thanks and regards, 
 

Dear Tango Customer Service,

I need to get my username and password for PPPoE setup.

Appreciate your time and usual support.

Kind regards.