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Username and Password for PPPoE setup


Dear Tango Customer Service,

I would like to change my router and need to get my username and password for PPPoE setup.

Thank you in advance for the help,

My kind regards,

Alexander

 

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Meilleure réponse par Touska 15 mars 2021, 08:53

Hi Alexander, 

I will send you a private message with your informations.

Best regards 

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9 commentaires

Niveau d'utilisateur 3
Badge +6

Hi Alexander, 

I will send you a private message with your informations.

Best regards 

Dear Touska,

Thank you very much for the information. I have received the login and password for my PPPoE connection. Two more questions:

  1. For changing the router: do I need to contact Tango service for registering the MAC address of the new router? Or the login and password for my PPPoE connection are enough?
  2. Should I write the DNS server myself or it should be obtained communicated automatically?

Thank you in advance,

Alexander

Niveau d'utilisateur 3
Badge +6

Hi Alexander, 

We are registering modems only when it’s a fritzbox, about the DNS it shoud be obtained automatically.

Kind regards 

Hello, 

I do face the same issue and I would need those informations for my account.

 

Thanks in advance,

Logelin Denis

Good afternoon,

 

can you please send my credentials to use PPPOE as well? 

Can I use a 3rd party (Siemens Gigaset VOIP) directly to connect to the SIP server, and if yes could you please share the needed info for this as well?

 

Kind regards

Patrick Denessen

 

Niveau d'utilisateur 3
Badge +6

Hi Patrick,

I’ll send you all the informations regarding your connection.

Kind regards

Hi Patrick,

I’ll send you all the informations regarding your connection.

Kind regards

Hi Touska, please don't forget me. I asked just before Patrick.

Best Regards, Denis

Niveau d'utilisateur 3
Badge +6

Good afternoon @Logelin Denis ,

I take care of it now :) 

Best regards

Thanks, 

Now my Udemy UDM is directly connected to the network, bypassing the fritzbox 7530.

I used the provided credentials in the internet section of the router  and also used VLAN ID 35. Without it didnt worked.

Next is to setup the VOIP settings on my Siemens Gigaset.

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