i had my home internet installed on the 10.09.2020, the first day the internet connection after the technician left was extremely poor. On the 19.09.2020 my internet stopped…. since then i am trying to get hold on any support from Tango with no success.
Paid 100 EUR for installation…. to not have internet at all. I been promised by support on the phone on the 19th sept that someone from your technicians will call me but unfortunately no one did so far and i still dont have internet at all….
I am working from home and been forced to use my mobile data shared in order to work and i will be billed extra on the phone bill this month because of it.
Could you please give some attention to my request and fix my internet ?
Meilleure réponse par Touska
As seen together online, I opened a technical report to check your line.
I will keep updated of the resolution.