Hello,
can you kindly
- REMOVE the “Location modem Internet” as I am not renting a modem from you, and
- REIMBOURSE me the relevant amount that you are changing me since September? The amount to be reimbursed until the 9th of January is 17,03€.
to put it politely, it is at least UNPROFESSIONAL to charge me for a service I am not using.
- PLEASE DO NOT ADD THE “Location modem Internet” AGAIN.