Hello, since 2h ago I can’t connect to Internet. Yesterday I found some minor issues with packets and DNS resolving (and I messaged you), but Today no connection at all.
The error message is: nCHAP authentication failure]. I already tried to restart the router multiple times.
What should I do?
Thanks
A
Hello,
We had a general issue this morning, it should be solved now :)
Thanks and regards
Yes, indeed. After 1h the connection came back. Thanks
Hi,
the connection is still not working in Bonnevoie, could you please assist?
many thanks!
Hi
I can confirm that everything is woking fine on your line also
Thanks and regards
Hello I have the same issue i checked the system event logs, it started with PPP negotiation failed and now it says CHAP Authentication failure. I called the support and guess what. They said we do not have anybody to support at the moment and it has been almost 2 days. Problem started Friday and they said you need to wait till Monday. This is literally configuration problem from Tango side and as a customer of course i should wait, right ? And also as a end user i do not need to use internet, I am having it just for fun. Come on….
Hello,
After checking your file I can see that a technical report is ongoing.
We will update you asap.
Thanks and regards
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