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Customer care would have enabled my Dynamic Public IP Address, however after 2 days wait and several reboots, I’m still on CGNat IP address. Can you help me?

Hello @Maikel Maes 

 

Thank you for your request !

 

I’ve disabled and enabled the public dynamic ip address and this should solve the issue.


Works like a charm, exposed hosts, vpns, the lot. Many thanks for your help.


Hello, I’m still on CGNat IP address. Could you please disable it and enabled the public dynamic ip address ?

 

Thank you,

Marco


Hello @marcoda

 

Thank you for your request !

 

I’ve disabled and enabled your public dynamic IP address.


Hello, I’m also on GCNat IP address range. Could you please disable it and enable the public dynamic ip address please? I have already ordered the public ip.

Thank you,

Adri


Hello,

 

the public dynamic IP service is enabled on your line since 25/10 9:34AM.

 

For any further information, you should directly check with an IT or with www.AVM.de (Fritzbox’s constructor)

 

 

Best Regards


Hello,

Could you please explain why, after several restarts of my FritzBox, my IP address is still in the CGNAT range? As I understand it, an IP in the CGNAT range isn’t a public IP. Please correct me if I'm wrong.

Thank you!


Good afternoon,

 


We took charge of your issue over ticket TK00306124 and will work on it with our engineers

 

We will let you know about the resolution in the next 5 open days


Best Regards​​​​​​​

 

 


Good afternoon,

 


We took charge of your issue over ticket TK00306124 and will work on it with our engineers

 

We will let you know about the resolution in the next 5 open days


Best Regards

 

 

Hi,
​​​​​​​
Is there already any news about the problem? I am already waiting 1 week the get my public ip...


Hi, like others before me I would like to disable CGNat IP address and enable the public dynamic ip address if possible. Thanks in advance!


Good Morning @Adri195

 

the necessary is done since 10/29

 

Thanks


Hello @Louis123546789,

 

Thank You for your message !

 

I just ordered for you the dynamic public IP service on your line, please consider it will be effective within 24 hours



Have a nice day 🙂


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