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Where can I find the correct account number


When using the account number given in the contract from the “Identifiant client” to register for the online bill, I receive: Numéro de compte invalide.

How can I receive the correct account number?

When trying to use my tango app and register, I receive “invalide phone number” when using either the phone number registered in the contract or the Tango FIX number.

When sending a message with “compte” I don’t receive a reply.

 

Please help.

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Meilleure réponse par Steve 30 octobre 2020, 10:09

Good morning snakeulescu,

Thank you for your message and welcome to our forum.

Your Tango customer account number appears on your contract and your invoices (it’s an 8-digit-number starting with “2”).

You can also get it by sending an SMS with the content COMPTE to 62000 (free service).

With this information, you can register for your customer area on https://www.tango.lu/fr/espace-clients

Best regards,

Steve 

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Good morning snakeulescu,

Thank you for your message and welcome to our forum.

Your Tango customer account number appears on your contract and your invoices (it’s an 8-digit-number starting with “2”).

You can also get it by sending an SMS with the content COMPTE to 62000 (free service).

With this information, you can register for your customer area on https://www.tango.lu/fr/espace-clients

Best regards,

Steve 

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