Répondu

Charge to cancel my subscription

I requested the cancellation of my service in December and was charged a termination fee, however I had no contract pending on this fee.

Another item is charging me for the phone line that should have been canceled along with the Internet and was canceled on 01/13.

Can you analyze please?

icon

Meilleure réponse par Suada 10 February 2022, 11:06

N° de compte : xxxxxx Facture N° : xxxxxxxx

Good morning @aldutra ,

Thank you for your post.

For confidentiality reasons I had to modify your post, the Tango forum is a public space and your information is available for everyone to see.

Concerning your request, be informed that a case is ongoing on your file. An email was sent to you on February, 8th 2022.

Best regards,

Suada

Inscrivez-vous