I requested the cancellation of my service in December and was charged a termination fee, however I had no contract pending on this fee.
Another item is charging me for the phone line that should have been canceled along with the Internet and was canceled on 01/13.
Can you analyze please?
N° de compte : xxxxxx Facture N° : xxxxxxxx
Good morning
Thank you for your post.
For confidentiality reasons I had to modify your post, the Tango forum is a public space and your information is available for everyone to see.
Concerning your request, be informed that a case is ongoing on your file. An email was sent to you on February, 8th 2022.
Best regards,
Suada
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