F.A.Q.

My customer area : MyTango is the app that makes your life easier!


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Find all you need within easy reach 🚀

 

Think about downloading the update or the app if you do not already have it!

Download MyTango app by clicking here

 

What are the features of MyTango app?

 

Keep control of your subscription(s) and let it develop to meet your needs:

 

- Keep an eye on your usage (calls, text messages sent and data traffic)

- Manage your data consumption when you're abroad using Roaming Data Control, by setting consumption limits.

- Activate/deactivate the options and monitor their use

- Change subscription and/or mobile

 

As the account holder and primary line, you can manage all the lines in your account. Options, Data, SMS, Voice usage and overruns for each line.

Find out all about my Primary Line in this article.

 

For that, go to the “Home” and “Shop” tabs of your app:

 

Settle your bills and monitor your payments:

 

- Consult and download your six most recent bills

- Pay your bill and make a down payment for next bill

 

For that, go to the “Bills” tab of your app:

Manage what you want to do easily :

 

- Block your line in a few clicks (in the case of the loss or theft of your mobile)

- Retrieve your PIN/ PUK codes

- Change your email billing address

- Block numbers with a surcharge

- Change how you receive your bill

 

For that, go to the “Procedures” tab of your app:

Play with Enjoy, the loyalty program and try to win lots of prizes every month:

 

- Ultra exclusive offers

- Personalized customer benefits

- Contests and more...

The loyalty program that will make you smile 🤩

To do this, go to the “Enjoy” tab of your app:

All the answers to your questions 24/7!

- Access the online assistance for the answers to your questions (FAQ)

- Start a discussion with the chat

 

For that, go to the “Assistance” tab of your app 😉

 

 

To keep up to date with the latest news, games and special offers, activate notifications 😉
See you soon on MyTango app!

 

 


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