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F.A.Q.

TV Troubleshooting: The different problems you may encounter


Are you having problems with your television and don't know how to solve them? Don't worry, we're here to help. In this article, we'll take a look at some of the most common problems you may encounter with your TV and provide you with solutions to solve them.

 
1. Image problems

If you're experiencing picture display problems, such as a blurred picture, a skipping picture or no picture at all, there could be several reasons for this. Find out more below.

Error codes in this article: P038, P016, P000, P050

 
2. Sound or remote control problem

If you have a sound problem, such as weak sound, distorted sound or no sound at all, click on the link below! Likewise, if you're having problems with your remote control, such as buttons that don't work properly or a remote that doesn't respond, we'll give you tips on how to solve these problems.

 

3. Connectivity problems

If you're having trouble connecting your Google account, installing the MyTangoTV Plus app or having Internet-related problems, this is the place to go!

Error codes in this article: A001

 
 
4. Problems with VOD, Apple TV 4K or MyTangoTV Plus

If you're having problems with your VOD, Apple TV 4K or MyTangoTV Plus services, there may be a number of factors at play. We'll give you some practical advice on how to improve the quality of your streaming and resolve any problems specific to these platforms.

Error codes in this article: P18

 

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