F.A.Q.

Discover your My.Tango.lu customer area, the features and how to use it!


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Discover your My.Tango.lu customer area and identify yourself securely.

 

To log in, use your mobile phone number and the same password as on the My Tango app.

 
From “My.Tango.lu” you can free of charge:

   Manage your subscriptions:

• Obtain the PIN and PUK codes of your mobile lines
• Change, block or unblock your SIM card
• Track and pay your bills

   Consult your last 6 invoices with their details:

• Access secure online payment
• Manage the options for receiving your invoice: sending by e-mail and SMS alert when the invoice is available

 

/!\ Your features depend on your profile: account administrator or secondary line.

Only the account administrator will be able to access all invoices and lines and has the right to modify them.

 

Click here to learn how to choose your primary line:

 

Discover the details of the features accessible according to your profile:

 

Account administrator

Secondary line

Obtain the PIN and PUK codes for my mobile lines

YES of all the lines of the account

YES only my line

Block or unblock my SIM card

YES of all the lines of the account

NO

Block or unblock certain numbers with surcharges

YES of all the lines of the account

NO

Access secure online payment by bank card

YES

NO

Manage how you receive your bill

YES

NO

View your last six bills with their details

YES

NO

Access the details of communications

YES of all the lines of the account

YES only my line

View your personal information

YES

NO

 


Login help

 

Discover all the connection steps here:


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