What should you do if you receive a text message from LU-Alert?
At the request of the Luxembourg authorities (from the High Commission for National Protection or the civil protection) Tango sends text messages to alert the population in case of a threat.
More info on the government website
If you receive a text message, here is what you should do:
- Read the text message carefully
- Comply with the instructions in the text message
We also advise you to download the GouvAlert.lu mobile app.
In order to ensure that the alert system is working properly, Tango regularly performs tests at the request of the authorities. In that case, the message will say it's a test and you don't have to do anything.