F.A.Q.

Termination


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Before terminating your subscription…

If your mobile offer no longer suits you, you can easily upgrade your offer according to your needs. If you no longer use your line, you can transfer it to a relative so that they can benefit from it.

 

Termination charge

Each case is unique but a charge may apply following your termination request:

  • Commitment fees corresponding to the remaining months of commitment
  • Administrative charge related to any termination request
  • Equipment-related charges (telephone, tablet, modem, etc.)

For more information, please consult our list of administrative charges 

 

Request the termination of my subscription

If you still wish to cancel your subscription, we invite you to start a discussion with our Chat in order to submit your cancellation request to our Customer Service.

 


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