Tutorial

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Find out how to add your + smartphone subscription to the cart and complete your order!
 

Step 1: I choose my subscription

To choose your mobile subscription, go here and select the subscription that suits you best.

 

Step 2: I choose my mobile (optional)

If you wish to subscribe to a pack with mobile, think of activating the "with device" option.  Then simply click on "Choose this plan" to browse our mobile catalogue.

 

 

 

 

Step 3: I choose whether I am a new or existing customer

 

 

 

1. If I am already a Tango customer

First define whether this is a new line or whether you want to change your subscription.

 

If this is a new line:

Choose whether you want to keep your current number and whether you want a standard SIM or an eSIM

 

 

Then choose your options

 

Check your personal details

 

 

Then check the delivery details

 

Check that everything is correct before proceeding to payment

 

 

 

 

If you want to change your subscription:

Specify the number whose subscription you want to change and whether you want a standard SIM or an eSIM

 

 Then choose your options

 

Check your personal details

 

 

Then check the delivery details

 

Check that everything is correct before proceeding to payment

 

 

 

 

2. I am a new Tango customer or a prepaid customer

Make sure you have the following at hand:

  • Your Luxtrust token (more help)

  • Your identity card or passport

  • Your Luxembourg IBAN account number

  • Your delivery address in Luxembourg (for the delivery of your device)

 

Then choose whether you want to keep your current number and whether you want a standard SIM or an eSIM.

 

Then start the identification process

 

Tick the box and let yourself be guided

 

 Then check the delivery details

 

Check that everything is correct before proceeding to payment

 

 

 

 

 

Step 4: I am accompanied

Following your order, you will receive a summary e-mail.

Rest assured, Tango will accompany you in your order 😉
 

 

 

 

 

 

 
 
 

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