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Internet is super slow for a 1GBps Fibre connection


Hi,

Sending this here since calling Tango support on +352 80077777 or +352 691700777 do not work.

I recently installed a 1GBps Fibre internet connection and can only see 12Mbps download when 1 meter distant from the router using all my devices.

Can this please be fixed asap?

 

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Meilleure réponse par SandraP 17 November 2021, 11:04

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Hi,

Maybe this assistance page could help you to contact Tango : https://www.tango.lu/en/residential/contact-us

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Hi @jjg2408 

I would advise you to make a speed test with a cable directly connected to the Fritz box. If the issue persists, don’t hesitate to let us know.

 

Thanks

Sandra

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