Dear customer service,
I requested to cancel my wifi subscription due to a relocation to the UK.
I received the following case number for my request: Case:805299.
Could you please confirm if my cancellation was successful and to which postal address I can send my FRITZ!box router to return it?
If you require further information please contact me via the email address of the case number.
Thank you in advance.
Meilleure réponse par Steve
Good morning helensteph,
Thank you for your message and welcome to our forum.
I confirm your Tango Fibre L subscription was terminated on 28/01/2021.
The modem was supposed to be brought back to one of our Tango shops.