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Slow download speeds, limited upload


Niveau d'utilisateur 1

Hello,

 

Since the beginning I have never had speeds that go over 700 mbps download and 500 mbps for upload.

I know that my router is not the cause as it was tested on a different gigabit network and achieves normal speeds (932 download, 800+ upload).

Is there any special configurations that need to be made on the router to get desired speeds?

Router is https://www.asus.com/Networking-IoT-Servers/Whole-Home-Mesh-WiFi-System/AiMesh-WiFi-Routers-and-Systems/RT-AX82U/techspec/

 

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Meilleure réponse par Yves 2 February 2021, 18:44

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31 commentaires

Niveau d'utilisateur 5
Badge +6

Good morning  @snakeulescu,

Sorry for the late reply.

A new appointment is needed about this issue.

We will call you back soon

Best regards

Niveau d'utilisateur 5
Badge +6

Good morning, 

technical report still ongoing.

We will call you again to schedule a new appointment 

Best regards

Niveau d'utilisateur 5
Badge +6

Good morning @snakeulescu 

I can see that technicians came on the 12th and everything it’s ok now

Kind regards

Niveau d'utilisateur 1

Good morning @snakeulescu 

I can see that technicians came on the 12th and everything it’s ok now

Kind regards

Hi @Touska yes, technician came and it at the moment it seems to be alright. Will wait until the weekend to see if fluctuations happen or not, and will update the thread with the results.

Niveau d'utilisateur 5
Badge +6

Hi, 

After the appointment with technicians on the 12th of April I can see that everything works now.

Thanks and regards 

Niveau d'utilisateur 1

Yes, everything seems to be in order.

 

Thanks for your support.

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