As summer approaches with periods of thunderstorms, lightning can cause power surges and damage your equipment. Adopt the right precautionary reflexes!
1. Before a thunderstorm
Turn off and unplug your electrical devices:
- Landline telephone (don't forget to unplug the cables from the power and telephone sockets)
- PLC or Wi-Fi Bridge
Also, remember to unplug the Ethernet cable from the DSL port on the back of your FRITZ!box modem.
You can also ask your electrician to install a lightning conductor, which allows you to continue to make the most of our services, even during a thunderstorm.
2. After the thunderstorm
Plug your FRITZ!box and decoder back in and switch them on:
- Make sure the Power DSL indicator light is solid green
- Check that the WLAN indicator is green
If it’s not possible to surf the Net, consult the Internet & Landline Troubleshooting section.