Hello, since 2h ago I can’t connect to Internet. Yesterday I found some minor issues with packets and DNS resolving (and I messaged you), but Today no connection at all.
The error message is: [CHAP authentication failure]. I already tried to restart the router multiple times.
What should I do?
Thanks
A
Meilleure réponse par Touska
Afficher l'originalHello,
After checking your file I can see that a technical report is ongoing.
We will update you asap.
Thanks and regards
Hello I have the same issue i checked the system event logs, it started with PPP negotiation failed and now it says CHAP Authentication failure. I called the support and guess what. They said we do not have anybody to support at the moment and it has been almost 2 days. Problem started Friday and they said you need to wait till Monday. This is literally configuration problem from Tango side and as a customer of course i should wait, right ? And also as a end user i do not need to use internet, I am having it just for fun. Come on….
Hi
I can confirm that everything is woking fine on your line also
Thanks and regards
Hi,
the connection is still not working in Bonnevoie, could you please assist?
many thanks!
Yes, indeed. After 1h the connection came back. Thanks
Hello,
We had a general issue this morning, it should be solved now :)
Thanks and regards
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