F.A.Q.

Paying your bill


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You have 3 payment options:

  • By direct debit

Find the direct debit instruction to be filled in here and send it to our Customer Service (this option is compulsory if you have subscribed to a Bundle + Mobile offer).

To find out if you have a direct debit arrangement, refer to the first page of your bill and check whether the mention "New balance debited from your bank account on XX" is indicated there.

Please note: If you change your bank or bank account, you must renew your direct debit authorization. Fill in the direct debit instruction with your new information and send it to our Customer Service.

  • By Web billing (payment online):

Go into "My online bill" to pay your bills directly with your bank card.

  • By bank transfer

Here are the details you need to pay by bank transfer:

- BIC (BCEELULL)
- Bank account number (LU39 0019 2300 0222 7000)

Don't forget to specify your customer account number or telephone number when paying.

We wish to remind you that in case you fail to pay your bills, Tango reserves the right to block your lines, Internet and TV.


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