I opened the CASE:******, to request the item below.
I would like to schedule the cancellation of my Fixed Internet and my GSM +352********or 29/12/2021, as I am moving to another country.
I contacted Customer Service and they asked me to open this case for cancellation.
It has already been verified that I no longer have any commitment contract restrictions
Best Regards
Andre
Meilleure réponse par Diana.
Afficher l'originalGood morning,
I can confirm that we received the cancellation request we will take care of it at the due date.
Best regards
Hello,
It seems that my colleagues send you this form.
If you doesn’t want to transfer you lines please ignore it.
Best regards
Dear aldutra,
I have duly noted your termination request. .We will proceed with the termination on the date requested.
Kind regards,
Diana
Hello Touska
I received an email from you with an attachment to transfer my line.
But I don't have anyone to transfer to, what I requested was the schedule for cancellation on 12/29/2021 of my internet and my GSM line.
Can you check ?
Hello Touska
Do you have news about this request ?
Another item where do I return the modem that is being rented?
Best Regards
Andre
Hello
OK. Thanks.
Where do I return the modem?
Best Regards
Andre Ontalba
Hi ,
Please return the modem to our point of sale located in Bertrange:
18 rue du Puits Romain, Z.A. Bourmicht Bertrange 8070 Bertrange.
Kind regards.
Diana
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